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Terms and conditions of use

These General Terms and Conditions are subject to each purchaser to enable him to order. Accordingly, the placing of an order implies full and unreserved acceptance of the Terms Purchaser access. No special conditions, unless express written consent of Seller shall not prevail against the Terms and Conditions. Any contrary condition by the purchaser will, in the absence of express acceptance unenforceable Seller, whatever the amount which it could have been brought to its attention. The fact that the Seller does not prevail at a given time of any of these Terms shall be construed as a waiver of any subsequent of said conditions.
Any order to be valid, must be made on the orders of Silver Smok or directly on the website All orders are considered firm and final upon acceptance of these Terms. SilverSmok and refuse to sell to minors in their countries, so by accepting these Terms you certify on honor that I have more than 18 years.

Any changes requested by the Buyer shall be considered unless it is received in writing prior to shipment of the goods. Any changes to an order ipso jure cancellation of previously agreed by the Seller in respect of price, time, payment terms and delivery conditions. They may possibly result from the Seller the full cancellation of the order, no compensation can not be claimed him.

If canceled after shipment of the goods, the shipping is the responsibility of the Purchaser, it shall bear the shipping and the return postage costs. These fees will be refunded by the Seller.

In case of changes in commodity favorable to the Purchaser (quality, quantity) Seller reserves the right to make any changes at any time it deems appropriate to it, and without obligation to modify the goods previously delivered or on order.

Deliveries are carried out according to availability and in the order of arrival of orders. The Seller is authorized to make deliveries of partial or complete. In the case of out of stock or replenishment difficult, it is possible that the delivery times advertised on the site are outdated. Beyond thirty days the buyer will be able to request the cancellation of the order and the full repayment of sums already paid. The delivery is considered as the time between the dispatch of the order to receiving it.

The merchandise is available free port or against payment at the agreed location. It belongs to the recipient, if damaged or missing, make all necessary findings and confirm reservations by extrajudicial act or by registered letter with acknowledgment of receipt to the carrier within 3 days of receipt of goods letter.

Without prejudice to the arrangements with respect to the carrier or to the employee of the Seller if the delivery is made by him, claims on defects or non-compliance of the delivered relative to goods ordered or the packing slip must be made in writing within 8 days after delivery of the goods. It is up to the purchaser to provide any justification as to the reality of defects or anomalies. It will give the Seller every opportunity to make the observation of these defects and remedy. The buyer will not use the goods, the time the seller to remedy the defect. If the defect is found, the goods will be replaced, the cost of delivery of the goods exchanged is then the responsibility of the Seller.

The buyer has a right of withdrawal 7 days from the date of receipt; after this time all returns must be a formal agreement between the Seller and the Buyer. Any merchandise returned without this agreement will be kept at the disposal of the buyer and does not give rise to the establishment of credit.

If the buyer decides to exercise his right of withdrawal, the seller agrees to reimburse the sums of the equipment ordered within thirty days of receipt thereof on the premises, subject to return the product in its initial state. The refund will be made by check or bank transfer. The past seven days any returns accepted by the seller will result in the issuance of a credit in favor of the purchaser after qualitative and quantitative verification of the returned merchandise. In case of defect or non-conformity of the goods delivered, duly noted by the seller in accordance with Article 8, the purchaser may obtain a free replacement or refund of the merchandise.

Commodity benefits from the legal guarantee, as defined in Articles 1641 and following of the Civil Code. The materials have a manufacturer warranty of 6 months (unless otherwise notified on the product) on parts from their date of purchase, excluding consumables. The presentation of the Warranty Certificate (or purchase paid invoice) will be required when the guarantee is invoked. A failure to submit the certificate of guarantee or purchase paid invoice, the Manufacturer shall not apply. In case of non-compliance, the commitment of the seller is limited to the free replacement of the product or exchange of the defective equipment by its services. To benefit from this warranty, the product must first be submitted to the After-Sales Service of the seller, whose agreement is required for any replacement. If they have been submitted prior to the After Sales Service Seller, replacement made by the purchaser will not be covered by warranty. The foregoing shall not exclude the application of the legal warranty against hidden 1641et following articles of the Civil Code, in accordance with Article R. 211-4 of the Consumer Code vices.

Defects or damage caused by non-observance of safety precautions related to the storage specified on the packaging, are excluded from the guarantee. Defects or damage caused by incorrect use, improper maintenance, anomalous use, lack of supervision, poor electrical protection devices, for by such harmful circumstances for the proper functioning of the equipment, or by an amendment to the product not approved specified by Seller, are excluded from the guarantee. Similarly, the warranty will not apply for apparent defects which the Purchaser shall be entitled under the terms of Article 8. Warranty and completely disappears immediately if the goods are used in abnormal conditions. If no maintenance, the warranty will be totally or partially lost. The guarantee is only available with the purchaser and not to third parties to whom the goods may have been offered.

Prices are those of the tariff in force on the day of the order.

Any partial payment shall be received as a deposit. The merchandise is payable to the order, unless otherwise stipulated. No deliveries will be made prior to the receipt of amounts due. When payment is to be, in case of termination of contract for failure to make a payment to an end, the amounts previously paid by the purchaser shall be retained by the seller. Similarly, the defaulting purchaser shall be liable for liquidated damages equal to the amount of remaining maturities. The purchaser must pay all costs incurred by the litigation sums owed. If agreed in the order, regardless of the form of selected until full payment deferred settlement credit, the merchandise must be in good condition, and can neither be sold nor given or pledge, and must be preserved in the recommended storage conditions.

The transfer of ownership of the thing sold is subject to payment of the price due by the purchaser. Payment is made to the actual receipt of the price, discount deals or other instrument creating an obligation to pay, but do not constitute a payment.

All products sold by Silver Smok are intended for reproduction of smoke inhalation. The product used for the evaporation is reproduced based Propylene Glycol. No scientific study that was done on the side effects may be related to the absorption of this substance, the customer acknowledges use on its full responsibility, the company Silver Smok can not be held responsible for any health problem or health of one of its clients.

Any dispute relating to the interpretation, performance or breach of contract shall be submitted in case of dispute, for any reason whatsoever, the Courts headquartered seller depends.

Accordance with Law No. 78-17 has Informatique et Libertés ", the purchaser has a right of access and rectification of personal data concerning him. This right shall be exercised in writing from the seller whose details are shown in the "Contact" section of the website application

The information you provide is essential for processing and delivering orders, preparing invoices and warranty contracts, their absence leads to the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information about yourself. Communicating false information is contrary to these terms and the conditions of use on the Site. You have a permanent right to access and rectify all your data in accordance with European texts and national laws (Article 34 of the Act of 6 January 1978). You can at any time make a request from Silver Smok to know what information it has on you.

You can at any time request, modify this data. If you accepted when you registered on the website, promotional emails (emails) offering the latest news, deals, clearance, exclusivities, good deals ... will be sent. You can request to no longer receive emails from us at any time. Silver Smok is the sole owner of information about you.

Please note, moreover, that cookies record certain information that is stored in memory on your hard disk. An alert message asks you in advance if you wish to accept cookies, you can of course refuse. These cookies do not contain confidential information about you. No financial data (credit card numbers) is retained by Silver Smok.